Frequently Asked Questions

General

Inventory Management

Time & Attendance

Asset Management

Point-Of-Sale

Access Control


General FAQs

What is the Lynx Application Suite?

The Lynx Application Suite is a software package with the power to synchronize and streamline several different aspects of a business. Whether your operation is small or large, keeping inventory, assets, employees, customers, and vendors organized and in control has never been easier.

Designed from the ground up to be efficient and fast, the Lynx Application Suite operates in a user-friendly environment to facilitate ease-of-use and to minimize training and technical support.

Who should use the Lynx Application Suite?

The Lynx Application Suite can be used by businesses both large and small by users both inexperienced and advanced.

Inventory Management

Can I track inventory at multiple locations?

Yes.  If your business has multiple warehouses on site, or multiple geographical locations, Lynx Inventory Management can coordinate the flow of data from these sources ultimately reducing the number of errors associated with multiple sites. It will also increase your control by giving you the ability oversee your total inventory from all locations, inventory associated with specific jobs, inventory from a specific warehouse, and many others.

Can I track inventory over multiple time zones?

Yes.  The Lynx Application Suite was designed to be scalable to the size of a multinational organization and facilitate dealing with business activities across multiple time zones.  Timing is everything, and our software makes sure your timing is right on time, all the time.

I currently have an inventory database. If I switch to the Lynx Application Suite, will I have to reenter this information?

In most cases, no.  Lynx Application Suite has the ability to import and export data in the form of a .csv (comma separated value) file. Most other inventory management software has the ability to export the this type of file format.  You will also be able to import your inventory database if you currently manage it using Microsoft Excel.

Time & Attendance FAQs

My business already has a punch card time clock.  Why is your time clock any better?

Our time clock uses RFID technology to eliminate paper, reduce data entry errors and keep track of employees in real-time.

There are no punch cards to lose or insert into the time clock incorrectly.  There is no need to collect everybody's punch cards and pay an employee to tediously enter in everyone's data. There is no opportunity to enter the data incorrectly. In fact, there is no need to enter any data. As soon as an employee is punched in, this information is instantly reflected in the organization's database. 

You can even run a report in the first thing in the morning that will tell you what employees are currently working, who is late, who was early, and who forgot to punch in, all without referencing any punch cards.  And when it comes to paying your employees, it's as easy as exporting your time clock information into Quickbooks.

What is an RFID tag?

An Radio Frequency Identification (RFID) tag is a microchip combined with an antenna in a compact package. The tags can be attached to a key chain or lanyard for employees to keep on-hand. The RFID tag's antenna picks up signals from an RFID reader (the Time Clock) then returns the signal, usually with some additional data (like a unique serial number or other customized information).

Can Lynx Time & Attendance keep track of coffee, smoke, and lunch breaks?

Yes. Using the Lynx Time & Attendance Module you can punch in and out as many times as you would like during a shift.  We can also configure the Time Clock to automatically punch employees in and out at specific times for scheduled smoke, coffee and lunch breaks, and have an automatic punch out at the end of the day.

Asset Management FAQs

What technologies do you employ to tracked assets?

We currently use Radio Frequency Identification (RFID) tags as well as barcode labels to keep track of assets.

Can I manage objects such as tires, trucks, computers, phones and tools?

Yes, you can.  If you can fix an RFID tag or a barcode to it, it can be tracked.  For tires, rubber barcode labels can be attached to a tire wall.

What if an asset tag / barcode become damaged or gets lost?

Lynx provides an affordable RFID tag reader/writer in our store. If a tag gets lost or destroyed, you can simply program a new tag and affix it to your asset.  In the case of a damaged barcode, you can simply print a new barcode, and stick it over the old one.

Point-Of-Sale FAQs

Why should I purchase the Lynx POS system?

Lynx Point-of-Sale system is an excellent way to create a seemless selling process.  The Lynx POS can synchronize with Lynx Inventory inventory, automatically removing the items sold, and inputting the money received directly into Quickbooks.

How can I see a demo of Lynx POS in action?

If you would like to see a demo of our point of sale system, you can make an appointment with us by telephone at (604) 288-1427 or you can email info@lynxsi.ca.

Access Control FAQs

What kind of credentials are used to gain access to a room/building?

To gain access, users carry an RFID tag or card that is swiped infront of an RFID card reader.  These credentials are highly secure and almost impossible to duplicate (much harder than a traditional key or combination code).

Can I control who has permission to access certain areas?

Absolutely.  Within the Lynx Application Suite you can choose who has access to specific areas, with the ability to add or remove access permissions in real-time.

Can I use the time of day to control access to specific areas?

Yes. Timing rules can be added to permissions to prevent users from accessing areas of your business when you are not expecting them to.

Do you have more questions?

We can help! Give us a call at 604-288-1427 or send us a quick message and we'll get you the information you're looking for promptly and professionally.

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If you have more questions, please contact Sales at sales@lynxsi.ca or call (604) 288-1427 ext. 7004
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