Lynx uses a tiered service system to ensure our customers aren't overpaying for the basic services they need while still being able to provide the advanced IT professionals you need for certain tasks. By matching the right level of service professional to the tasks in your project we can ensure the lowest cost of completion without sacrificing service quality.

	Tier 1 Labour	Tier 2 Labour	Tier 3 Labour
Inhouse Service Rate (9am-5pm, Monday to Friday) Additional 50% after hours, weekends, holidays	$55 / hr	$75 / hr	$100 / hr
Onsite Service Rate (9am-5pm, Monday to Friday) Additional 50% after hours, weekends, holidays	$65 / hr	$85 / hr	$110 / hr
Services Include:	OS Installation Software Installation Basic Hardware Provisioning	Basic Computer Networking Ethernet cabling Hub/Switch Administration Internet Gateway Configuration Simple Wireless Networking Advanced Hardware Provisioning	Windows/Linux Server Administration VPN Networking SQL Server Administration Advanced Wireless Networking Managed Network Infrastructure
Minimum Charge	1 Hour
Billing Increment	Invoiced in 15 minute increments, after the first hour.
Travel Charge	$15 flat rate per visit
Forms of Payment	We are currently accepting: Visa Mastercard American Express Certified Cheque/Money Order Bank Transfer

Terms: For residential service payable upon receipt; for businesses payable in full within 30 days of the invoice. Late payments over 30 days are subject to all additional costs of collection plus interest 2% per month, compounded daily.

To negotiate a non-hourly contract, please call us at 604.288.1427 or send an email to info@lynxsi.ca.